Man if this don’t get your goat nothing will. My family isn’t rich. We live from week to week. If I can get a few hundred bucks ahead I’m lucky.
My wife signed up like my of you did for Apple I-Tunes last year. She has bought two $0.99 downloads since then.
This morning while checking our bank balance online she noticed three separate $50 charges against my bank balance from APL*ITUNES. She checked the old charges from our bank statements and sure enough it was the same ITunes. But we didn’t buy anything at all from ITunes. And by the way, my balance was $159 before they stole my money.
Now I know if I’d had $1000 they would have kept taking $50 until they stole it all.
I’m very pissed because after contacting them and they admitting they made the charges I get this friggin email from them:
Below from a happy Apple person named Jeff...a form response
I am sorry to learn of your concern about what may be unauthorized charges to your credit card for iTunes Store transactions, and I regret to inform you that the iTunes Store cannot reverse those charges. I urge you to contact your bank or credit card company as soon as possible to inquire about canceling the card and removing the unauthorized transactions.
If you suspect that your credit card is being used fraudulently for iTunes Store purchases, I strongly recommend you change your account password immediately. To increase the security of your account, I recommend that your new account password be eight characters—including letters and numbers. You can change your password using this website:
If you suspect you are the victim of identity theft, consider following these recommendations provided by the Federal Trade Commission (FTC):
- Contact the fraud departments of any one of the three consumer reporting companies to place a fraud alert on your credit report.
- Close the accounts that you believe have been used without your knowledge.
- File a report with your local police.
- File a complaint with the FTC.
For more information, visit the FTC website: http://www.ftc.gov/...
iTunes Store Customer Support
EXCUSE ME!!!! You left me with a balance of $9 and the possibility of bad checks piling up and all you can do is that!!!!!!!!!!!
Folks.....I have compared the transactions and it’s an Apple I-Tunes transaction. They are now stealing money from people as poor as me and then making me fend for myself.
I am so pissed off about this that I’m going to get my $150 back a thousand times over. I want all of you who really do care to cancel your I-Tunes account just as I have had my wife do. Next I’m going to do some online ball-busting. By the time I am done Steve Jobs will know my first and last name as will all the stockholders.
All I-Tunes customers watch out!