Their web site says to check in with them or the airline 24 hours before the flight. Okay. My flight from LAX at Expedia said it was leaving at 10:40 am, flight 272. The 4 of us got there and reached the counter at 9:30 am. Where we were told our plane had already left at 9 am. We were able to reschedule with a red-eye 12 hours later, rent a car to take us the 80-minute-drive home, and miss the first day of our vacation. Expedia on its website appears to guarantee an accurate schedule. When
I retutned home and logged in, they were still listing the 10:40 am time. And now they are wasting the rest of my day by simply leaving me on hold. Can this web site really be trusted if it can't be relied on for real flight times, despite a guarantee, and then treats its customers like this?
Is this just a sign of air traffic going to hell? I can't believe this.