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As an expat Brit in Germany, I have been waiting since February to get my hands on a Kindle Fire, which was slated to go on sale in January. Eventually, they released it with the upgrade and it was available from October 25 th.

On looking at the spec, i noted that you can theoretically re=access any digital content that you had previously purchased or purchase in future through the "cloud storage" As my interest is primarily in English language content, for which Amazon UK has a vastly better selection, I purchased my Kindle via Amazon.co.UK. However when trying to have it shipped direct to Germany, the order was redirected to Amazon.de.

Well, there is more than one way to skin a cat, so I re- accessed Amazon through a UK proxy server, and had the item shipped to my fathers UK address, who onward shipped it to me.

Now I have it, I find that I can't access any of the content in Amazon.uk if I am accessing via a German IP address. Not only can I not access the streaming services of Amazon prime from either the US or the UK, I cannot get access to Love Films ( Like Netflix only different) but I cannot even download books from the UK,

Yes there is a selection of English language books and video on Amazon.de, but the choice is probably less than 10% of the UK selection.

I complained to Amazon who confirmed

Quote

Kindle content on Amazon.co.uk is available to UK residents only

Unquote

For more ranting follow over the lopsided orange croissant

OK, so I bought this thing, which can only deliver a fraction of what is advertised,but never mind lets buy some stuff anyway. So I log onto Google.De and fill my virtual shopping basket and press the buy button only to have my purchase rejected because my credit card is from a UK bank with a UK Billing address.

I eventually find a workaround by buying stuff (ebooks) on my laptop through a UK proxy server with a UK credit card, which for some reason is automatically downloaded onto my Kindle Fire. However, when for example I want to download a freeware version of Angrybirds, it won't download to my Kindle because of the credit card issue (wtf - its freeware) and it won't go to my laptop because it only sends to mobile based hardware - phones tablets.

So basically I chucked out around $250 for a THIN BLACK DOOR STOP.

So just to complete the rant, it would seem that their policies are in breach of the European free trade laws that allows free commerce across the EU, and to add insult to injury, Amazon has been spotlighted, along with Starbucks and Google as masters of tax avoidance in Europe, using various shell companies in the Netherlands, Ireland, and the Channel Islands to divert revenues and profits to avoid VAT and corporation tax.

 

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Comment Preferences

  •  Amazon return? (5+ / 0-)

    I've ordered dozens if not hundreds of items through Amazon, and have had to return things on occasion (even electronics), and it's always been a quick and easy process. Is there not a return policy for the Kindle or in Germany?

    "Marco Rubio es un pañuelo Rosa!" - Montgomery Burns

    by Fordmandalay on Sat Dec 08, 2012 at 09:19:25 AM PST

    •  Too late - because of the re routing from UK (1+ / 0-)
      Recommended by:
      HoundDog

      Maybe I will give it to my partner, and she can re-register it in her name, but they probably have a policy forbidding that too.

      •  Ah, sorry to hear that (0+ / 0-)

        Don't give up on it though - just because it doesn't do exactly what you want it to do now, items like this are constantly updated, so eventually it may get the ability.

        Also, with such complex tablets, if you play around with it you may discover things it can do that you may find very fun and useful. Mess around with it and see!

        "Marco Rubio es un pañuelo Rosa!" - Montgomery Burns

        by Fordmandalay on Sat Dec 08, 2012 at 09:28:51 AM PST

        [ Parent ]

      •  Well, install clockwork recovery on it (yes, they (2+ / 0-)
        Recommended by:
        BlackSheep1, PhilW

        cracked the bootloader) and wait for a cyanogen port.  Oh, and for any books you do have be sure to strip the DRM from them otherwise Amazon might delete those as well.

        You have watched Faux News, now lose 2d10 SAN.

        by Throw The Bums Out on Sat Dec 08, 2012 at 10:21:30 AM PST

        [ Parent ]

  •  A couple of thoughts (1+ / 0-)
    Recommended by:
    peterfallow

    For the freeware ones, if you plug in your Kindle to the laptop you should be able to schlep the file(s) to the Kindle.  (worth a try I guess).

    Regarding which device to send to for purchased books ... I am able to tell it to send to my Kindle device or any of the other computers I have registered to that account.  I just had to install the Kindle reader app on those laptops.

    Recently I started checking out ebooks from the library and it took me several hours to get it working.  I'm betting you can make it work.

    Republicans: Taking the country back ... to the 19th century

    by yet another liberal on Sat Dec 08, 2012 at 09:25:47 AM PST

    •  Kind of defeats the purpose though. (1+ / 0-)
      Recommended by:
      yet another liberal

      Selling points -streaming movies/tv, one touch purchase, wifi enabled, cloud storage etc, and then you have to spend 15 or 20 hours finding workarounds.

      Until last night when I used it to go to IMDB, while watching a streaming tv movie on my proxy routed laptop, I hadn't picked it up for four days.

  •  Credit card address? (3+ / 0-)

    I have not had a problem using my kindle overseas, but I have a US credit card address.  So even though I am overseas, it treats me as a US resident who happens to be out of the US.

    I haven't had a problem putting stuff from the US store on my ipad or macbook either when I'm overseas.

    The European Amazon stores might have different restrictions.

    •  It is probably a combination of software issues (4+ / 0-)

      and licensing agreements which Amazon haven't resolved.

      Because the first use was in Germany, it tagged me as a German customer.

      Because they are playing tax games with copyrights and licenses they are restricting who can buy what and where. The bizarre thing is that there is absolutely no restriction on shipping any physical product from Amazon.uk to Germany (books, videos etc) except it would seem the Kindle.

      I checked on the net and it should be possible to download Firefox to the fire, and with Firefox re-route through a proxy.

      But all this is a S**t lot of work for a tablet.

    •  Advice? (0+ / 0-)

      I am planning my first trip to the UK next fall, followed hopefully by other trips to Europe.  Which device is best for maps, books, email, and suchlike, as well as reading the occasional book?  I don't want to haul a laptop, so debating an Ipad or something else.  Which is the most user friendly in Europe?

      We should not be fighting about equal pay for equal work and access to birth control in 2012. Elizabeth Warren

      by Leftleaner on Sat Dec 08, 2012 at 10:00:36 PM PST

      [ Parent ]

  •  All Things Must Pass (1+ / 0-)
    Recommended by:
    peterfallow

    www.

    What ever happened to the World Wide Wide?

    All things must pass away.

    -----George Harrison

    Notice: This Comment © 2012 ROGNM

    by ROGNM on Sat Dec 08, 2012 at 09:32:42 AM PST

  •  This kind of shit pisses me off (4+ / 0-)

    I feel for you.  

    the fact of the matter is that anyone with any resourcefulness will find what they want.  

    They're just punishing the run of the mill users.  

    Streichholzschächtelchen

    by otto on Sat Dec 08, 2012 at 09:40:01 AM PST

  •  Should be a big red flag for everyone (1+ / 0-)
    Recommended by:
    Noisy Democrat

    Guess what?  You buy one of these things and all you own is the plastic doorstop.  That's it.  

    •  No (0+ / 0-)

      It just takes a good bit of effort to get it working.  Like I said above, it took me several hours just to get borrowing ebooks from the library working, and yes, a lot of it is licensing issues and hence having the correct software and network support.  They're not going to just give away all the material.

      Republicans: Taking the country back ... to the 19th century

      by yet another liberal on Sat Dec 08, 2012 at 10:10:44 AM PST

      [ Parent ]

      •  Did Amazon promise not to delete books ever again? (0+ / 0-)

        There was that incident where they deleted books from everyone's Kindle because of a copyright dispute, IIRC. Does anyone know whether they've promised not to do that again? If they can delete books at will, I'd say it's true that all you own is the plastic.

        Please visit: http://www.jkmediasource.org

        by Noisy Democrat on Sat Dec 08, 2012 at 04:37:59 PM PST

        [ Parent ]

        •  Actually, according to their licensing, it is (3+ / 0-)
          Recommended by:
          Leftleaner, Noisy Democrat, xgy2

          explicit. You don't "own" the e-books you download. You license them for use, i.e. reading.

          You can't give away your e-books. You can't re-sell them. All you can do is read them, and allow them to fill up space on your hard drive for re-reading at a later time. You can, however, "loan" them for a limited time - obviously a provision designed to try to increase sales of Kindle devices, since you can do so for only 14 days, and only once per book.

          I've got (real) books that I bought 40 years ago, others that were printed 100 years ago. I own them. I can do any damn thing I want to with them, including will them to my grandchildren if I want to.

          Want to bet your Kindle Fire will be working in 100 years?

          •  Exactly my point as well (1+ / 0-)
            Recommended by:
            xgy2

            A few days ago I visited an 89-year-old friend who wants to make sure her library survives her. She has a lot of fascinating books that are no longer in print and probably are not available on Kindle, though I haven't checked. She's been putting stickers on the spines with the initials of the friends who will receive the books when she passes. Since I and her other friends are almost 40 years younger than she is, the books will live on for at least a few more decades, God willing. I'll be damned if all that I have of my library to pass on when I'm 89 is a useless lump of plastic.

            Please visit: http://www.jkmediasource.org

            by Noisy Democrat on Sat Dec 08, 2012 at 10:03:27 PM PST

            [ Parent ]

  •  Use a tunnel (VPN) opening in UK, (5+ / 0-)

    easy to set up, free for volume limited, makes you look like you are coming from the UK...

    "I took a walk around the world, To ease my troubled mind. I left my body laying somewhere In the sands of time" Kryptonite 3 doors Down

    by farmerchuck on Sat Dec 08, 2012 at 09:57:20 AM PST

  •  Amazon is a very RW company (0+ / 0-)

    And I have never bought anything from them.

    •  Sourcing for this? (1+ / 0-)
      Recommended by:
      ratcityreprobate

      Is there concrete evidence, or just your feelings?

      This fascist kills machines.

      by drmonkey on Sat Dec 08, 2012 at 10:34:23 AM PST

      [ Parent ]

        •  I don't want to spend a lot of time on this (2+ / 0-)
          Recommended by:
          nextstep, grubber

          But according to your first link, if you open the tab for party breakdown, it shows them giving the same to Democrats and Republicans.  It also shows them giving to 3 Democratic candidates and 3 Republicans.

          https://www.opensecrets.org/...

          Republicans: Taking the country back ... to the 19th century

          by yet another liberal on Sat Dec 08, 2012 at 11:07:01 AM PST

          [ Parent ]

          •  you have a reading comprehension (0+ / 1-)
            Recommended by:
            Hidden by:
            drmonkey

            problem

            •  Can you elaborate? (1+ / 0-)
              Recommended by:
              grubber

              You should listen to yourself.  You provided a link that disproves your emotional outburst.

              Republicans: Taking the country back ... to the 19th century

              by yet another liberal on Sat Dec 08, 2012 at 11:56:12 AM PST

              [ Parent ]

            •  Not reading is so much easier (0+ / 0-)

              Disclaimer: If the above comment can possibly be construed as snark, it probably is.

              by grubber on Sat Dec 08, 2012 at 01:23:09 PM PST

              [ Parent ]

            •  Then I must have one too! (0+ / 0-)

              In the 2012, their PAC donated slightly more to Republicans than to Democrats, but in both the 2010 and 2008 election cycles, they donated more to Democrats.  And if you look at where Amazon employees made contributions of more than $250, the great majority of it was to Democratic candidates and committees.

              Bin Laden is dead. GM and Chrysler are alive.

              by leevank on Sat Dec 08, 2012 at 01:34:23 PM PST

              [ Parent ]

            •  I found your response poor (0+ / 0-)

              The links you provide indicate some increased giving to GOP candidates this cycle, and some issues with shitty labor practices. While somewhat undesirable, this doesn't indicate a per se RW organization to me (and apparently, to several posters here).

              The troll rating was for the way you handled people asking for elaboration on your post. Try making a point with people, explaining things when asked, and being polite if people disagree or fail to immediately see things the way you do.

              This fascist kills machines.

              by drmonkey on Sat Dec 08, 2012 at 04:36:24 PM PST

              [ Parent ]

              •  These people didn't (0+ / 0-)

                not only didn't bother to look it up, but didn't even bother to read the links. The TR rating is laughable, and I could care less.

                •  I think they did read (0+ / 0-)

                  I read the links you provided, and absent you providing any better context or argument to back up your assertion, I have to say I don't agree with your assertion. I wouldn't be surprised if other people had the same experience.

                  This fascist kills machines.

                  by drmonkey on Sun Dec 09, 2012 at 08:01:36 AM PST

                  [ Parent ]

                  •  If they did read, (0+ / 0-)

                    then I was correct. They have a reading comprehension problem.

                    The facts are clear-Amazon treats it's workers like shit, and gives 60% to the Republican Party,

                    This is the last time I google anything for anyone.

                    •  Well (0+ / 0-)

                      So, I poked around on the political donation website and found that the 55% (maybe get your numbers right if you're gonna toss around accusations of reading comprehension issues) to Republicans this cycle was preceded by 3 cycles where they gave more to Democrats (54% in 2006, 63% in 2008, 56% in 2010). So, right there, the political giving argument seems invalid. Looking over the entire timeline on open secrets, it seems like overall they've been somewhere near even on giving between parties, over the whole set of data. That's just from eyeballing the charts, but it's probably roughly right.

                      Now, they do treat their workers like shit. That's undeniable. But, I don't think that makes them right wing, per se. I've worked for some shitty employers in my time who voted and donated Democratic. You could argue otherwise - but you'd actually have to argue, rather than just tossing links out there and assuming that your conclusion is the only one a person may draw having considered the data therein.

                      This fascist kills machines.

                      by drmonkey on Sun Dec 09, 2012 at 10:38:51 AM PST

                      [ Parent ]

                      •  I never assumed that (0+ / 0-)

                        mine was the only view.... but the point was that people didn't do any research, didn't even read but maybe the first paragraph of the first link.

                        And I've read a hundred other posts in the past about various rw policies, which I have no time to look up right now, nor am I ever going to do a quick search again.

                        And YOU HR'd me for saying that these people, who either didn't read or didn't understand had a reading comprehension problem.  Which they do.

                        I'm done with this.

                        •  Actually, I HRd you (0+ / 0-)

                          Because, in response to people asking for some clarifications you told them they can't read. It was dickish and unnecessary, and detracted from the conversation people wanted to have.

                          I'm just telling you that your manner is abrasive and unhelpful in getting people to see things your way. I'd hope some would do the same for me, if I were behaving that way, and that I'd have the good grace to hear what I was being told.

                          Best of luck.

                          This fascist kills machines.

                          by drmonkey on Sun Dec 09, 2012 at 12:03:10 PM PST

                          [ Parent ]

    •  Jeff Bezos and Wife gave $2.5 million to (2+ / 0-)
      Recommended by:
      PhilW, leevank

      Marriage Equality campaign in WA state this year.

      http://articles.nydailynews.com/...

      You don't know what the hell you are talking about.

      Suppose you were an idiot. And suppose you were a Republican. But I repeat myself. Harry Truman

      by ratcityreprobate on Sat Dec 08, 2012 at 01:30:02 PM PST

      [ Parent ]

  •  It looks like it will be able to be rooted. (3+ / 0-)

    Kindle Fire HD bootloader cracked, CyanogenMod 10 is on the way

    I have a B&N Nook Color that I rooted into a full Android tablet--I love it! That way you're not limited in what you can do with it.

    Here's a video as well:

    Kindle Fire running CyanogenMod 10

  •  I encountered a similar thing years ago when (3+ / 0-)

    I first bought an iPod. One of my first thoughts was, "Oh, great, I'll be able to download some French Canadian music." Nope. A few years later, a French friend was able to download it while he was in France and physically bring it to me.

    I'm not sure why things were available in one country and not another, but it can be frustrating. At first it strikes you that this is exactly the sort of thing that these electronic devices would be good for, then you find out that the big corporations have another idea in mind.

    •  similarly (0+ / 0-)

      my sister in the US this summer tried with her UK credit card to order an Obama-Biden bumper sticker and mug, for delivery to an Indiana address and from an Indiana IP address.....

      no joy; I suppose US campaign finance laws but very annoying!!

      why not ask Indiana hostess (in laws) to assist, you ask?  Romney supporter (well she really wanted Santorum, but swallowed her concerns).  

    •  Different countries have different laws when it (0+ / 0-)

      comes to intellectual properties. A song, book, or movie may have license issues in one country and might not be able to be sold there.

      Lenin Cat says "In soviet Russia Cat chases Dog"

      by DanceHallKing on Sat Dec 08, 2012 at 11:03:26 AM PST

      [ Parent ]

      •  Interesting, because in once case, I just (0+ / 0-)

        bought the physical CD through Amazon. I should add that I have no idea why I couldn't buy it. Also, I couldn't access iTunes.fr at all. I tried and it redirected me to the American site.

        This was years ago, so I have no idea what the situation is now. I stopped buying music altogether shortly after that. It wasn't a conscious decision. I just find that I tend not to buy MP3s because I find navigating the sites irritating. Odd to say, because they must have far more music available than they used to have in a physical store. Lately I've been wondering if anyone else has done this.

    •  apple music is now drm-free (0+ / 0-)

      so I'm not sure if it still has those restrictions - you might have to do the transfer manually, though.

  •  Never buy a device like that with a locked (1+ / 0-)
    Recommended by:
    ciganka

    bootloader that hasn't been cracked and that custom ROMs aren't available for.  Oh, and people with a WiiU in Europe also have a problem in that certain games and DLC can only be purchased between 11pm and 3am because Nintendo is being an idiot.

    You have watched Faux News, now lose 2d10 SAN.

    by Throw The Bums Out on Sat Dec 08, 2012 at 10:20:03 AM PST

  •  Keep an eye on XDA Developers (0+ / 0-)

    Their site is http://forum.xda-developers.com/...

    Since the Fire is an Andriod device, XDA will probably develop ways to make it more usable for you than a door stop.  I have a number of Android devices, any question I've asked has been answered promptly and helpfully.

    I haven't been here long enough to be considered a Kossack, does that mean that I'm just a sack?

    by Hey338Too on Sat Dec 08, 2012 at 11:37:17 AM PST

  •  Similar problem on vacation in Canada (0+ / 0-)

    I was sitting in my brother's house in Nova Scotia and wanted to catch up on my TV shows.  No luck.  You cannot access US networks with Canadian IP address.  Yahoo defaulted to .ca instead of .com.  Had to wait until I was back in a US campground.

    Now, I do have to say my Sprint phone got better coverage in Nova Scotia than whatever Canadian cellphone company they were using.  

    If you want to know the real answer: Just ask a Mom.

    by tacklelady on Sat Dec 08, 2012 at 12:43:51 PM PST

  •  Fleabay to the rescue. (0+ / 0-)

    Cut your losses?

  •  SE Europe here. We can't get nuthin... (1+ / 0-)
    Recommended by:
    PhilW

    Seriously, so many things are blocked from here or blocked from the other side that it makes people really feel shut off.  

    Custom rates for shipping items in are high and arbitrary, while  credit cards policies, banking practices, and corporate policies create oppressive cyber borders as well.

    So many videos run an ad followed by the notation that the "video is not available in your region".

    Sorry to hear this happened to you.

    It gets on my nerves, and you know how I am about my nerves...

    by ciganka on Sat Dec 08, 2012 at 01:39:15 PM PST

  •  Partly knocks down one argument for these things (2+ / 0-)
    Recommended by:
    PhilW, Cassandra Waites

    I don't own a Kindle or a Nook or any of those -- I like physical books that I can look at on my shelves, sell in a used bookstore, etc. Books that don't depend on the whims of a giant corporation to remain in existence. I like the idea that my library will still be there even if Amazon stops supporting its e-readers or goes out of business entirely. I could see one advantage to owning a Kindle, though -- if you're traveling, you can access a vast library from anywhere without trying to haul a hundred pounds of books in your luggage. But now it turns out that even that advantage doesn't work the way a reasonable person would expect. One more reason I'd rather not have my library entangled with a giant corporation.

    Please visit: http://www.jkmediasource.org

    by Noisy Democrat on Sat Dec 08, 2012 at 04:36:07 PM PST

    •  Actually, it works pretty well for vacationers (0+ / 0-)

      I bought books on my Kindle while vacationing in Turkey, and had no problem.  It seems to depend on where you're a resident, rather than where you physically happen to be at the moment.  My guess is that this is related to differing copyright status of whatever you want to download in different countries.

      Bin Laden is dead. GM and Chrysler are alive.

      by leevank on Sat Dec 08, 2012 at 08:49:20 PM PST

      [ Parent ]

  •  so you didn't read the fine print and now (0+ / 0-)

    you're bitching?

    •  How much fine print would a person have to read (0+ / 0-)

      to discover that you can't buy things from Amazon.co.uk if you're in Germany? That seems like fairly arcane knowledge. I'm in the US, and I buy physical books and DVDs from Amazon.co.uk and Amazon.de all the time. I had no idea that if you make the jump to Kindle, suddenly we're back in Medieval times with no ability to buy things from far away.

      Are you saying that it would be fairly obvious to anyone that Kindles are tethered in this ridiculous way? I'm not buying a Kindle anyway, so I don't know how much the users know about the hoops Amazon is going to make them jump through, but I wouldn't have thought this would be clear unless someone spent hours combing documentation to look for clues -- and why would anyone do that?  

      Please visit: http://www.jkmediasource.org

      by Noisy Democrat on Sat Dec 08, 2012 at 10:54:55 PM PST

      [ Parent ]

  •  So why not tell them that you're a UK resident (0+ / 0-)

    and on vacation or a business trip?

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