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This is my first blog anywhere, but I can't resist injecting some truthtelling into the hyperpartisan blather and hypocritical public hand-wringing from the Right about the Obamacare website.  Boo hoo the conservative plan for universal health care is experiencing glitches during roll-out because it is so much more complicated than a public option, and every roadblock conservatives could inject into the mix is having its intended effects.  Boo hoo hoo.

Let's get real for a moment.  My 30-something nephew and his new partner dropped by our house last Thursday.  They were passing through town, needed some money, and she needed someplace to lie down.  She was very sick and irritable with a low-grade fever – she might have had a miscarriage, and she seems to be living with some mental health challenges – we weren’t certain what all was going on, but we were very concerned.  She wouldn't go to a hospital or clinic to get checked out – I later found out it was because she doesn't have any health insurance, and was trying to avoid another expense she can't afford.  She hasn’t been to a doctor in many years, so any health challenges she has are completely undiagnosed and untreated.  So early Saturday morning, I logged onto, was forwarded to the California Health Exchange (, and in 30 minutes had her signed up for the same prevention-oriented HMO health system that I get with my $60,000/year job.  Except she works only 32 hours per week for minimum wage plus $10/hour in tips, and with her subsidy it will only cost her $69/month.  (I choose the “bronze” HMO plan to make it more likely she’ll keep up with the payments.  It is still the same system I get, and they have a good reputation for wrap-around services that might be important to her if she does indeed live with mental illness.)

I know other members of my family – including those who wear “family values” on their sleeves if not their hearts – would have focused on setting boundaries with these relatives.  Keep her out of the house because she’s too much drama.  Limit what money you give him so he doesn’t “take advantage” even though he is dying from lung cancer at 32, has Type I diabetes, and is having trouble keeping up with his bills and supporting his two kids now that he can’t work anymore.  I’m planning a wedding and want to buy a house, my partner is too disabled to work, but my family values don’t allow me to ignore suffering in my household or in my extended family defined generously.  My respect for life is not about forcing women to give birth on my terms, but more about universal access to primary, behavioral, and mental health care.  I know most people are homeless not out of moral deficiency but because they live with untreated mental illness, they live in a society better at incarcerating than educating, their families have been separated by a broken immigration system and a failed war on drugs, and that substance abuse is often a consequence of homelessness and not the cause.  I know all this because I take the Bible too seriously to take it literally, really do respect the sanctity of all life, and I’m not afraid to seek the truth even when it challenges my beliefs.

I understand why somebody is afraid to seek medical care if how much it will cost and who will pay is in question.  My ex-Marine partner is still paying the $1300 racked up when the VA didn’t cover an emergency room visit when I was on a business trip and couldn’t drive him 60 miles into San Francisco for services when he had an allergic reaction to new medicine; he is on permanent disability and was too ill to navigate public transportation, and his traumatic brain injury makes him unable to drive.  

Thank God and the Democrats who care enough to endure the ceaseless partisan struggle to make this all possible.  Obamacare is already working right now in states that supported it by taking responsibility to set up their own exchanges, like here in California, and things will continue to get better as they did with all similar roll-outs.  And starting in January, my niece can go to a single location and receive what she needs to stay healthy and connected to loved ones – doctors, nurses, therapists, medicines, support groups, etc. – rather than endure the unemployment, incarceration, isolation and homelessness that often accompanies untreated mental illness.  It would have been difficult to identify sliding-fee or no-cost health services for her outside private insurance.  Now we have a single website for all that, and it was awesomely easy.  After 30 minutes of light work on my part, my niece has a brighter future with Obamacare to the rescue.  

I honestly don’t understand how people who claim to be pro-life are so intent on denying my niece access to health services through this plan, and have nothing to replace what they repeal.  I don’t understand how they live moral lives that don’t include examination of the consequences of their actions towards others in terms of the human suffering and death they cause.  They just don’t care.  

They simply just don’t give a damn if they can make up an excuse for not caring, and they are so clever at judging others to be inferior and undeserving. Shame on them.

Sun Dec 08, 2013 at 4:27 PM PT: If anyone is still following my little story, our last level of worry is passed: the insurance agency sent the bill, my nephew paid it, and my niece's coverage begins January 1.

This was my first post, and I apologize for any undue defensiveness on my part to some replies - it seemed like some people were making sport of the topic, ignoring the real implications for people's lives.  For religious reasons, I also have great personal repulsion against hypocrisy.   I have my own personal history of serious health challenges; in spite of my advanced education, I have been homeless and destitute, and I know the personal shame of being reliant on family for help at times when life otherwise has ripped apart at the seams.  So I can really feel the pain of others who are sick, poor, and destitute.  And I thank God (and the providers and taxpayers of San Francisco!) that I got the mental and behavioral healthcare I needed to get back on track, and a good job to cement my recovery in place and find meaning in my trauma by helping others with theirs.  I found my redemption.

So I take it somewhat personally when I see some deny others a chance to get back on track. That is what happens when people lose access to comprehensive health services.  That is what people are taking away when they talk idly or passionately about repealing the Affordable Care Act, and don't bother to replace it with anything viable: they take away the option for redemption and life, and replace it with suffering and death and excuses.  No amount of religious self-delusion can deny that plain truth, or hide the hypocrisy of failing to acknowledge that their works don't match their words regarding the sanctity of life and valuing families.

Originally posted to Liberal for Life on Mon Nov 18, 2013 at 05:24 PM PST.

Also republished by California politics and Community Spotlight.

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Comment Preferences

  •  Thank you for writing this (24+ / 0-)

    and for caring.

    Oh, I used to be disgusted
    Now I try to be amused
    ~~ Elvis Costello

    by smileycreek on Mon Nov 18, 2013 at 05:52:49 PM PST

  •  If niece & gf + kids are living together (12+ / 0-)

    and they are all on her sole income, it might be advantageous to get them signed up as a household. That income spred among a family of 4, may get them into Medicaid.

    Keep doing the good work!

  •  Thank you for your first diary/comment. (18+ / 0-)

    This is a beautiful essay, and illustrates well what it really means to be "pro-life".

    Welcome from the DK Partners & Mentors Team. If you have any questions about how to participate here, you can learn more at the Knowledge Base or from the New Diarists Resources Diaries. Diaries labeled "Open Thread" are also great places to ask. We look forward to your contributions.

    Shop Kos Katalogue ❧ Help Okiciyap at Cheyenne River reservation.

    by belinda ridgewood on Mon Nov 18, 2013 at 06:21:37 PM PST

  •  You might also think about changing her (10+ / 0-)

    to a Silver, if affordable, because anything Silver or better also provides subsidies for any copay or coinsurance. Of course if the plan you chose doesn't have any, or if it's deductible is low, then that won't matter.

    Thanks for sharing your story!

    When the power of love overcomes the love of power, the world will know peace.

    by CoyoteMarti on Mon Nov 18, 2013 at 06:39:55 PM PST

    •  Signing up others ... (0+ / 0-)

      without their knowledge or permission, grouping individuals into a "family", etc. could constitute fraud, traceable to an IP address, and lead to severe consequences.  Fines for fraud can go as high as $250,000, thus extreme care should be taken.

      "Two things are infinite: the universe and human stupidity, and I am not sure about the universe." -- Albert Einstein

      by Neuroptimalian on Mon Nov 18, 2013 at 08:12:32 PM PST

      [ Parent ]

      •  Good info to know. In this case it sounds like (12+ / 0-)

        the diarist was the major driver of the process but I assumed the party knew they were getting help. As long as all the data entered is true and the person helped is OK with the help I would hope there would be no fraud issues.

        When the power of love overcomes the love of power, the world will know peace.

        by CoyoteMarti on Mon Nov 18, 2013 at 08:42:50 PM PST

        [ Parent ]

      •  Fraud Threat (12+ / 0-)

        Thanks for your kind admonishment that signing up a family member for government-subsidized health care is a risky business that could result in crippling fines and severe punishment because fraud. I'm sure you wouldn't want to discourage the practice for any other motive than protecting me.  Fortunately, your concern is not based in reality: my niece was at my side the whole time, providing the information needed to set her up, and she would not have done this on her own.  She was glad I volunteered to be the contact person should there be trouble down the line with her services - I am in a much better position to understand and translate for her what is needed to maintain her full access to health services into the future.

        •  Sounds like you acted as her Navigator (2+ / 0-)
          Recommended by:
          CoyoteMarti, Laurel in CA

          Thank you for caring.

        •  Thanks for the update, Liberal. (0+ / 0-)

          You are relatively new here, if I recall? Sometimes people see issues we don't or don't know all the background, so they say things that feel odd or even challenging. (I thought the same thing when I read Neuro's comment to you.) I try to give them the benefit of the doubt until they prove otherwise in subsequent comments. Keeps my blood pressure down. :-)  And in this case it gave us even more insight into your journey!  Sending you and your family good thoughts.

          And you might have noticed comments here on Silver benefits. I know you have to go back to the exchange to make changes, but I hear it can be done.

          When the power of love overcomes the love of power, the world will know peace.

          by CoyoteMarti on Tue Nov 19, 2013 at 01:18:25 PM PST

          [ Parent ]

        •  Yes, means testing = threats (0+ / 0-)

          It's why I hate it.

          Women create the entire labor force.
          Sympathy is the strongest instinct in human nature. - Charles Darwin

          by splashy on Tue Nov 19, 2013 at 02:15:45 PM PST

          [ Parent ]

      •  This ^^^^^ is the problem with means testing (2+ / 0-)
        Recommended by:
        KenBee, BusyinCA

        Threats always show up when they do means testing, which drives many to be far too fearful because they would rather die than to be fined more than they can pay or be jailed.

        It's appalling how this is done to those that are doing without. Those with more money never have to deal with this in the same way. They don't have these fears and anxieties put on them like the poor are.

        Women create the entire labor force.
        Sympathy is the strongest instinct in human nature. - Charles Darwin

        by splashy on Tue Nov 19, 2013 at 02:14:58 PM PST

        [ Parent ]

    •  I'll second the recommendation to look at Silver (13+ / 0-)

      level.  Bronze plans only give a few visits and then have high deductibles.

      It sounds like she qualifies for a good subsidy so in the Silver plans she'll have lower co pay and med costs depending upon her income.  The deductibles are also reduced at the lower income levels.

      And thank you for writing such a compassionate diary.

      Congressional elections have consequences!

      by Cordyc on Mon Nov 18, 2013 at 10:55:24 PM PST

      [ Parent ]

  •  It's stories like this that bring drab policy (12+ / 0-)

    discussions to the human level. And that's why, despite his flaws, I keep supporting our President: Obama Cares.

    Shall we go? Yes, let's go.

    by whenwego on Mon Nov 18, 2013 at 06:47:00 PM PST

  •  CoveredCA is up and running and working (10+ / 0-)

    I'm not sure what the problems are with the federal website, but yes, CoveredCA is up and running.  I got signed up for coverage about 3 weeks ago, and am waiting to receive my confirmation letter/first billing from Kaiser.  After the first few days, when the site was slammed, I was able to register, navigate through the fairly simple steps, and choose a plan that fit my budget.

    I'm glad you were able to help our your nephew's girlfriend.  

    All I hear and see in the traditional media are the negative stories about "Obamacare."  I wish they would share the success stories like yours, or mine.

    I know some people will have their monthly insurance costs go up.  But for many people, this is the first time in years they have the opportunity to get comprehensive health insurance at a price they can afford.  Why aren't those stories getting air time?

    •  I had the same experience with Covered Calif. (8+ / 0-)

      Also signed up for Kaiser. They're running behind, btw, in getting their packets out to us. The Cov. Ca. customer serivce folks said they ought to be out by the end of the month.

      The local media might cover the good side occasionally, but never the national media. Their owners wouldn't like it.

      Enjoy the San Diego Zoo's panda cam! Now with new baby panda! And support Bat World Sanctuary

      by Fonsia on Mon Nov 18, 2013 at 11:30:09 PM PST

      [ Parent ]

      •  Tried to pay first premium - couldn't do it (1+ / 0-)
        Recommended by:

        It only took 30 minutes to sign her up for the bronze plan, but I spent another 30 minutes trying to pay her first premium to ensure coverage.  It wasn't possible, but Kaiser said it will take 2 weeks to process the application.  I love Kaiser, but I think it would have been simpler - and I could have paid the first premium immediately - if we didn't have to go through insurance companies but instead had universal access through expanded Medicare or something.

  •  Poor example (2+ / 0-)
    Recommended by:
    dsaewra, indres

    This anecdotal example is a red herring. First, the narrative veers off into endless PC harping and when it finally turns to the ACA we're given an example of subsidized coverage aimed at placating an age group being called upon to shoulder an artificial burden. Add to that the "$10/hour in tips" as we're told that may/may not be accurate either when received or as reported. I'm not buying $69/month unless most of the tip income goes unreported.

    Why is it that we can't focus on the fact that the healthcare sector is another reflection of a well-financed duopoly working in concert with 30 thousand K Street lobbyists to represent 3 million at the expense of 313 million?

    Anyone supporting ACA should recognize that this legislation is creating an additional income stream (the previously uninsured "young and invincibles") to feed the gigantic maw already biting off more than 18% of US GDP.

    In a recent OECD study of 34 developed countries, healthcare outcomes in the US are average at best, government outlays were already the second highest of thirt-four countries studied, and in overall cost our combined public/private cost is more than 80% higher than the OECD average.

    In dollar terms, and the ACA provides no remedy, we get no return whatsoever on more than $1.1 trillion above the norm. While some are laughing all the way to the bank we sheepishly are led to believe in one or the other competing lines of bull. The bottom line is that the small crumbs thrown in the direction of diehard major party stalwarts that is connected to somewhat contrived election results is an ordinary cost of business for the ruling class and in their case party preference is immaterial. "Their" political parties don't matter; the real political divide is between those who want to control others and those who have no such desire with the ruling class applauding controls placed on us by either or both of their false front organizations.

    •  Persons who have illnesses and diseases (15+ / 0-)

      can infect and affect others with their illness and disease. That alone is enough of a reason to get as many people as possible to receive healthcare in this country and in the world. Who cares if this ill woman, described in the diary, is receiving more dollars in tip income or not? Clearly, this is a relatively paltry sum to the excesses of corporate welfare?

      I care that if I am standing in a checkout line or using public transportation that the person next to me doesn't have untreated TB. I will not even foray into the arena of exposure to untreated mental illness of which I have ample experience. The ACA will impact all of us for the better. The ACA has to start someplace before it can be improved.

      •  Way easier to improve (2+ / 0-)
        Recommended by:
        Susan from 29, dejavu

        an already existing program than it is to start from scratch every 10 years.

        If the media wasn't complicit with the Republicans in wanting to see the ACA fail, they'd point out that people's insurance isn't being "cancelled" -- it's being discontinued, just like car manufacturers discontinue car models every year or that style of jeans that fits you perfectly is no longer being made. People are free to get a policy with different (better) coverage -- pre-ACA if you were really "cancelled" that was it, you were screwed.

        Maybe if insurance companies make people jump through enough hoops, those people will realize that it's the insurance companies at fault and thus will start supporting single payer. Yeah, I'm an optimist...

        There's only one rule that I know of, babies -- goddammit, you've got to be kind. -- Kurt Vonnegut

        by Cali Scribe on Tue Nov 19, 2013 at 10:12:09 AM PST

        [ Parent ]

    •  Red Herrings and Lies (9+ / 0-)

      I'm not sure you know what "red herring" means.  My niece didn't lie to me about her income or reported tips, and I didn't lie that she obtained health coverage for $69/month through Obamacare.  My niece is in her early 40s so your concern that healthy young people will wrongly subsidize services for sick old people because the Affordable Care Act is insurance-based mystifies me - even single payer options include the healthy caring for the sick at some level.

      Giving my niece access to preventative medical care - especially if she does end up diagnosed with a disability - drives down costs that would accrue if her problems festered unattended until they endangered her life.  It will preserve her capacity to be a contributing member of society and to her family.  It will decrease her dependency on public assistance.

      Not that you're wrong about your political observations.  You've just presented them in a way that doesn't move society closer to a solution that will promote health and wellness among the poor and the destitute.  "A pox on all their houses" might make you feel somehow better by justifying inaction on your part - I notice you failed to progress to any constructive solutions.  And you do confuse the discussion by interjecting a zillion obstacles to overcome that are outside our control, a tactic that leaves many immobilized.  But your apoplectic litany of gripes tangentially critical of the Affordable Care Act doesn't help anybody see a doctor or get medicine when they need them.  Indeed, they are a red herring.

    •  We Need Thousands More Like This (1+ / 0-)
      Recommended by:

      Anecdotal? Yes. Red Herring -- I don't get that one at all.

      We could bore the populace with statistics about enrollment, performance metrics, MTBF, MTTR etc. and wait for the collective thud as the heads of said populace hit their desks and Barack finally gets his wish: transforming our country into the zombie apocalypse.  

      Or, we could start a collection of stories like the one in the diary, and the ones I saw on Bashir this afternoon:

      1) Congresswoman Sanchez relating how the calls from her district in California have turned from concern about the web site to tearful gratitude regarding the ability to get health care with a pre-existing condition;
      2) Even better, a regular commentator Jimmy Williams (always with a smile and a bow tie) describing how he will be able to get insurance come Jan 1. Yes, the web site is a mess and he had to call the phone line 3 times before completing his registration and selecting a plan. But he will be covered come Jan 1. His parting comment was something along the lines of: the Republicans have been trying to screw over people like me and millions of others. Where the hell is their plan!    

      Keep the stories coming, both good and bad. If there's a problem, the only it can be fixed is if we know about it.

  •  Your family situation (5+ / 0-)

    is the norm, not the exception, in America. Chronic health issues, mental illness, chemical dependency, and physical/sexual abuse. The working classes have been decimated by not just a capitalist business model, but by a system where capitalism is the paradigm through which life is measured.

    I'm living in America, and in America you're on your own. America's not a country. It's just a business.

    by CFAmick on Tue Nov 19, 2013 at 07:17:30 AM PST

  •  Thank you (7+ / 0-)

    The lady who has cut my hair for 15 years has never had health insurance due to low income.  She suffered two years on two hips that needed replacement because medicaid in CA will file a judgement on her home for the amount of money spent on her surgery.  Finally she couldn't take it anymore, got both hips replaced and does have a judgement filed on her home that she would need to pay if she sells or refinances.  The ACA is her only hope now that she has a mass in her stomach.  This is real life in the US death camps.  Sorry I don't have that much sympathy for the young who are bitter they are not allowed to go uninsured and use the emergency rooms.  They get until 26 on their parents policy, don't have to fight pre-existing conditions and can get subsidies if their income is low.  Time to stop the hysteria pumped up by the Koch Brothers etc plus the right-wing megaphone.  Vote in the mid-terms because the right always votes and they make much of their power from the last mid-term when they took over the House.

  •  Thanks for your good works. Regarding this: (2+ / 0-)
    Recommended by:
    Susan from 29, LillithMc
    I honestly don’t understand how people who claim to be pro-life are so intent on denying my niece access to health services through this plan, and have nothing to replace what they repeal.  I don’t understand how they live moral lives that don’t include examination of the consequences of their actions towards others in terms of the human suffering and death they cause.
    This recent diary might offer answers.
  •  Thanks for your story (4+ / 0-)

    We need plenty more of this - positive feedback on what IS working, and how people are being helped by ACA.  Chipping away at the negative media narrative is so important.

    great and timely diary!

    The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it. - Albert Einstein

    by ERdoc in PA on Tue Nov 19, 2013 at 08:52:13 AM PST

  •  Thank you for this story. (2+ / 0-)
    Recommended by:
    True North, FoundingFatherDAR

    I'm so glad you helped her! Nice to know the website works there.

    "For we, the people, understand that our country cannot succeed when a shrinking few do very well and a growing many barely make it." - President Barack Obama, Second Inaugural Address, January 21, 2013.

    by surfermom on Tue Nov 19, 2013 at 09:22:46 AM PST

  •  Come on. The media doesn't care. "Obamacare is (0+ / 0-)

    a disaster" rolls on its relentless way.

    "The soil under the grass is dreaming of a young forest, and under the pavement the soil is dreaming of grass."--Wendell Berry

    by Wildthumb on Tue Nov 19, 2013 at 09:56:48 AM PST

  •  Good for you for helping (0+ / 0-)

    and congratulations on your upcoming nuptials.

    I'm still in the exploration stage -- I'm technically covered under my spouse's health plan, but while his is paid for by his previous employer (he retired a couple of years ago after nearly 30 years of bus driving) we have to pay for mine out of pocket which is a pretty big hit on the monthly pension. Got a call from Covered California late last week but I had a headache; they're supposed to call back sometime this week. Not sure if I'll qualify, which is why I need to talk to a real person.

    How many of the issues with website can be laid at the feet of Republican state legislatures and governors who refused to set up state exchanges, thus forcing people to rely on the federal exchange?

    There's only one rule that I know of, babies -- goddammit, you've got to be kind. -- Kurt Vonnegut

    by Cali Scribe on Tue Nov 19, 2013 at 10:03:44 AM PST

  •  Not my experience (1+ / 0-)
    Recommended by:

    After trying for several days to get in at, I completed the process and enrolled in a Blue Shield Gold plan last month.

    Or so I thought.

    Then I got a letter in the mail, telling me that I qualified for insurance, but that they could not verify my citizenship, SSN, or non-incarceration record. (I was born in Los Angeles County, where I currently live, and have paid US and state taxes at my current LA county address for 13 years, and have a passport. If you can't find an electronic record of me at this point, you must not be looking. And how I'm supposed to prove that I've never been incarcerated is beyond my imagination.)

    I found the link on to upload a scan of my passport, which I did for me and my wife, and that's sat there for nearly three weeks, listed as "SUBMITTED" and "NOT VERIFIED." There was no place to upload a Social Security card.

    Meanwhile, the links to enroll in a plan are grayed out and I've not heard a thing from Blue Shield, much less paid a premium yet.

    I've tried calling the 800 number, but after 30 minutes on hold each time, I've yet to get through.

    I thought about just trashing this attempt and starting over, but when I clicked on the "Terminate participation" link, I found that the system has me, my wife and two children listed as enrolled in the Blue Shield Gold Plan, four times for each of us.

    Heaven only knows the status of my application at this point.

    •  Does the ACA Web Site Have a Report Feature? (0+ / 0-)

      If you are even the most fundamental computer user you've probably had a crash in say MS Word and the next thing you know there's a popup asking for permission to report the error back to Redmond.

      Is there a similar feature on the ACA web site? Is there a "Report Problem" button where the site allows you to enter the salient information about your issue?

    •  Re: Not my experience (1+ / 0-)
      Recommended by:

      Yikes!  I hope we don't run into similar problems with Kaiser, and you're able to work through yours.  Did the troublesome letter come from Blue Shield, or Covered California?  As I understand it, the ACA is just a vehicle to get people private insurance - or access to Medicaid coverage among states like California that are receiving the Federal subsidy that covers that expansion.  Once you pick your plan (as you have 4 times!!) it is up to the insurance industry to play the role they fought so valiantly to maintain as keeper of the keys to health services.  Motivated primarily by short-term profit, I think some insurance companies will seek to screen out applicants that arrive through ACA portals because they are perceived as not having prior coverage and thus will present with some pent-up needs for services.  We need to distinguish whether the problem is with the ACA or with the insurance companies.  Insurance companies with a longer-term measure of success (and ensuing profit) will rush to provide good services so consumers will continue to pay them.

      If Obamacare fails because the insurance companies continue to game the system to maximize profits for themselves and stock holders by withholding care for the sick and needy, it will only strengthen the call for a single payer system like the rest of the civilized world has already.  I don't think that will happen.  Obama has in truth been a centrist work-across-the-aisle guy who implemented the conservative option for universal health care access.  The roll out took a while to succeed in Massachusetts, but it was successful eventually.  It is based on capitalist, free-market principles.  So I think the insurance industry will eventually come through and receive the premiums we're trying to send in, and the state insurance commissioners will deal with those who deny care illegally.

      •  Letter from CC (0+ / 0-)

        The letter came from Covered California.

        •  Chat Box and Helpline (0+ / 0-)

          Through the CoveredCA website, you can find a toll-free number to call for assistance as well as a chat feature to do so via the internet.  Both warned about a 20-minute wait due to high volume, but the toll free person came up much quicker than that.  She was able to answer my questions about the handoff from the ACA-sponsored website to the private insurance company we selected.

          The ACA does not cover people who are not documented citizens, a huge flaw in my opinion but unavoidable in passing the law politically.  Millions will remain unprotected because of this loophole.  My niece is also an immigrant, so I hope that doesn't become an obstacle.  We should know in about two weeks.

          Does anybody know about the incarceration issue?  That wasn't part of anything I saw on the California or federal ACA websites.  If I had more time, I would call the 800 number for clarification on this policy.

    •  You clearly need to talk to a human (0+ / 0-)

      It sounds like there is a typo somewhere, either on your side (you typed your SSN wrong) or, more likely, on their side (something in the records they are accessing for you is wrong). Either way, a human needs to fix it.

      However, you could try creating a new account. They did not sign you up for the Blue Shield insurance- it's in submission limbo. So you could just forget this broken account and start over with a new account and new email address.

    •  Covered California opened a new call center (0+ / 0-)

      in Fresno a few days ago, so the wait time may soon be less. In October the wait time for me was just seconds, but recently on two tries it was a half hour before I gave up. Perhaps an insurance agent certified by Covered California can help you.

      The spirit of liberty is the spirit which is not too sure that it is right. -- Judge Learned Hand, May 21, 1944

      by ybruti on Tue Nov 19, 2013 at 11:27:28 PM PST

      [ Parent ]

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