Is it possible that AT&T does not have enough channels of revenue yet? We all know that the fast lane they and other big telcom companies are pushing for is just about making more money from the same services they are already providing. The nature of business is to profit after all and there is nothing wrong with that. I am not able to explain why AT&T thought it would be ok to get into the business of spamming their own customers. Details under the orange knot work.
I have been an AT&T customer of some type for nearly 40 years, I have an SBC global email address I have been with them as an ISP so long. They are not however appreciative of long term customers or the consumer in general, they would not be pushing the fast lane or tea party candidates if they cared about us.
On 5/15/14 I made my morning pot of coffee (highergroundstrading.com fair trade coffees with a cause) and logged on to my computer to go through my email and of course wade through the spam that we all come to expect. My regular Yahoo mail account was the same as always, the next email account I check is an AT&T/Yahoo account linked to my ISP. There was a notice saying I now had a "New" and "Improved" account. The last time there was a big change a few years ago they had added the side bar with the endless changing ads which I hated at the time but have given up on ever being able to change. I did try and get it changed but you of course can imagine how far I got with that.
Now for the part that has me angered. The very first line of my inbox that would normally be my first message is now spam. It is a line that changes if you change pages or come and go from the page for any reason. Where you would normally have the box that you can check in order to delete a message or take other actions there is a "$", how fitting that they don't even attempt to hide the reason for this annoyance. At the end of the line where you would normally see a time stamp is the word "sponsored".
AT&T is not acting in the best interest of myself or other customers by now "sponsoring" spam instead of helping to block it. I spent 45 minutes with customer service rep "robert" trying to help me get rid of it. There is no tool, no option. I can't understand what AT&T thinks my reaction should be, I doubt they care. What do you think?