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It's been called a David vs. Goliath story, a "Tale of Two Arthurs" and even the "ultimate Greek tragedy," but the characters in this drama are not Biblical or literary figures. They're grocery store owners.
The Family Feud.

Where I live, Demoulas Market Basket is the number one grocery store chain in the surrounding area. Not just Massachusetts, but New Hampshire, Maine, Vermont, and Rhode Island. Many, including myself, consider the pricing more than reasonable, and the quality of produce, dairy and meat top notch. The larger chains just don't add up. It's the reason Market Basket has grown, and continued to outgrow all the "bigger" chains.

It's family owned, and if you're from where I come from, specifically Demoulas home base town of Tewksbury, MA, you know about the family feuds that have gone on since, well, since I can remember. Apparently, this latest feud fueled a fire that was ignited higher and hotter than ever. When Arthur T. Demoulas is ousted as CEO to be replaced by cousin Arthur S. Demoulas, one can only imagine what life is like around the family dinner tables!

Demoulas Tewksbury parking lot July 25, 2014
What's most interesting is the fact that employees from part time clerks, to truck drivers, to the highest ranking executives have all protested on the same side as the ousted CEO. Some have been fired. Politicians, including Governor Deval Patrick and Atty. General Martha Coakley have voiced their support on behalf of the workers. As a matter of fact, Rachel Maddow, after showing pictures from around the country of how few people showed up to pre-planned rallies to send refuge children back to the violence they came from in South America, 'accidently' showed one image of a large crowd protesting, but it was one of the Market Basket protests!

It's a pain to have to leave town to get every-day groceries. But I'm on the side of Arthur T. and the workers. Why? Because they are on the side of the customers! Keeping prices low and treating employees respectfully is what made Arthur T. successful.

Originally posted to 47songs on Fri Jul 25, 2014 at 11:33 AM PDT.

Also republished by PostHuffPost: Connection-Conversation-Community and Boston Kossacks.

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Comment Preferences

  •  Why was he ousted (3+ / 0-)
    Recommended by:
    thanatokephaloides, Mannie, wader

    and in what way was he on the side of the customer that the new Arthur isn't? Would love to hear more of the story.
    EVD

  •  This is how things SHOULD work (2+ / 0-)
    Recommended by:
    47songs, elwior

    when your customers stop buying, in protest of your proposed policies, THAT should be a HUGE signal to executives that they are heading for the wrong path.

    Sadly, most corporations don't seem to give a sh*t about their customers these days, except for how hard they can squeeze their checkbooks to extract "revenue".

    People WILL gladly pay a few cents more for things if they feel they are being treated fairly - but if you can keep prices LOW, well then, the loyalty chain runs longer...

    It's NOT always about executive salaries

    America's LAST HOPE: vote the GOP OUT in 2014 elections. MAKE them LOSE the House Majority and reduce their numbers in the Senate. Democrats move America forward - Republicans take us backward and are KILLING OUR NATION!

    by dagnome on Fri Jul 25, 2014 at 01:45:01 PM PDT

    •  It makes you wonder (2+ / 0-)
      Recommended by:
      elwior, dagnome

      if ANY other CEO will look at this story, amongst all the disturbing news about Walmart workers abuse, and whether they are capable of learning anything from it. But of course, they need to start with a basic understanding of human rights and dignity before they can learn anything else.

      Nothing matters but the song.

      by 47songs on Fri Jul 25, 2014 at 01:53:40 PM PDT

      [ Parent ]

      •  i dunno - jury's out on CEO savvy (0+ / 0-)

        We've gone so far down the rabbit hole of rewarding the undeserving (execs), and punishing those who actually DO the work, that it's hard for me to see HOW we can reverse this trend with any action short of LOUD social revolution and a nationwide general strike.

        Doesn't help that one of our political parties are dedicated to making the rich richer, and screwing over the rest of us.

        America's LAST HOPE: vote the GOP OUT in 2014 elections. MAKE them LOSE the House Majority and reduce their numbers in the Senate. Democrats move America forward - Republicans take us backward and are KILLING OUR NATION!

        by dagnome on Fri Jul 25, 2014 at 03:45:47 PM PDT

        [ Parent ]

  •  This is sure getting a spotlight (0+ / 0-)

    Saw a diary about it Monday
    http://www.dailykos.com/...
    Then another on Tuesday
    http://www.dailykos.com/...

    Now this is the first of three on the recent list.
    http://www.dailykos.com/...

    “Texas is a so-called red state, but you’ve got 10 million Democrats here in Texas. And …, there are a whole lot of people here in Texas who need us, and who need us to fight for them.” President Obama

    by Catte Nappe on Fri Jul 25, 2014 at 03:01:19 PM PDT

    •  Boston Globe has the play-by-play (2+ / 0-)
      Recommended by:
      Catte Nappe, 47songs

      along with nifty genealogical charts and explanations of the past 60 years of family history (in addition to coverage of the protests and empty shelves, as they're obviously rooting for the workers too). It's better than a soap opera.

      Short version: Grampa and Gramma start small grocery business, which grows. Eventually their two sons buy the old folks out and run the business together. Then it goes to the next generation, and all hell breaks loose, and Arthur S. (the bad guy, according to the workers) has a slight majority of shares and a significant majority on the Board of Directors.

      When a small family-held business goes sour, it's like a really messy custody battle.

      •  Oh, yeah (0+ / 0-)
        When a small family-held business goes sour, it's like a really messy custody battle.
        I spent three days with a number of fellow citizen jurors with our butts parked on hard wooden pews in the courthouse hall, while such a family business dispute bandied motions in the courtroom, and finally mediated a settlement. They came out all tears and smiles and hugs and kisses among all concerned. Never did get to trial so I don't know the details and have no idea if anybody "won". In this case though, I am certainly cheering one side; and it seems the other side doesn't have a whole lot of support (other than maybe that Board of Directors that seems to be on the standard corporate short term maximum profit track so many are on)

        “Texas is a so-called red state, but you’ve got 10 million Democrats here in Texas. And …, there are a whole lot of people here in Texas who need us, and who need us to fight for them.” President Obama

        by Catte Nappe on Fri Jul 25, 2014 at 04:57:26 PM PDT

        [ Parent ]

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