I've been looking for contact information for Verizon since yesterday when I was told that "we don't take complaints over the phone".
First though, I found out that a class action was launched against Verizon back in February by a NY lawyer. Of course, this was before the latest news broke about provision of phone records. Now, I'm no lawyer but it seems to me that this action covers the bases.
Check it out here http://www.pascazilaw.com/...
Verizon Contact info follows:
Ivan G. Seidenberg, Pres & CEO, Verizon Commuinications Inc., 1095 Ave of the Americas, New York, NY 10036-6797 212.395.2121, fax 212.869.3265, toll free 800.621.9900
Email (possible) ivan.g.seidenber@verizon.com (seems to check out)
Verizon E-mail list:
john.p.hoey@verizon.com, daniel.d.zapata@verizon.com, clifford.p.lee@verizon.com, richard.j.young@verizon.com, john.r.vincenzo@verizon.com, harry.j.mitchell@verizon.com, sandra.u.arnette@verizon.com, sharon.b.shaffer@verizon.com, lee.j.gierczynski@verizon.com, ellsworth.edwards@verizon.com, william.kula@verizon.com, kevin.laverty@verizon.com, bob.elek@verizon.com, jon.davies@verizon.com, ann.nishida@verizon.com, john.j.bonomo@verizon.com, maureen.e.flanagan@verizon.com, lawrence.d.plumb@verizon.com, robert.a.varettoni@verizon.com, sharon.cohen-hagar@verizon.com, gwen.sparks@verizon.com, ivette.a.mendez@verizon.com, james.albert.smith@verizon.com, catherine.hogan.lewis@verizon.com, creap@verizon.com, bobbi.henson@verizon.com, mark.a.marchand@verizon.com, mary.stein@verizon.com, dana.b.russell@verizon.com, glenn@hisside.com
Verizon contacts:
* California - Jon Davies, Manager, Media Relations, 805.372.6969
* Delaware - Ells Edwards, Manager, Media Relations, 302.576.5340
* District of Columbia - Sandy Arnette, Manager, Media Relations, 410.393.7109
* Florida - Bob Elek, Manager, Media Relations, 813.483.2541
* Hawaii - Ann Nishida, Manager, Media Relations, 808.546.1888
* Idaho - Kevin Laverty, Manager, Media Relations, 425.261.5855
* Illinois - Bill Kula, Director, Western Bureau, 972.718.6924
* Indiana - Bill Kula, Director, Western Bureau, 972.718.6924
* Maryland - Sandy Arnette, Manager, Media Relations, 410.393.7109
* Michigan - Bill Kula, Director, Western Bureau, 972.718.6924
* Mid-Atlantic region. - Harry Mitchell, Director, Mid-Atlantic Bureau, 304.344.7562
* Nevada - Jon Davies, Manager, Media Relations, 805.372.6969
* New England - John Vincenzo, Senior Specialist, Media Relations, 617.743.4119
* New Jersey - Rich Young, Senior Specialist, Media Relations, 973.649.2279
* New York City and New York (downstate) - Dan Diaz, Senior Specialist, Media Relations, 212.395.7602
* New York (upstate) , Area Codes, New York Regulatory Issues - Cliff Lee, Manager, Media Relations, 518.396.1095
* North Carolina = Bob Elek, Manager, Media Relations, 813.483.2541
* Pennsylvania (Central and Eastern) - Sharon Shaffer, Manager, Media Relations, 215.963.6200
* Pennsylvania (Western) - Lee Gierczynski, Manager, Media Relations, 412.633.5574
* Ohio - Bill Kula, Director, Western Bureau, 972.718.6924
* Oregon - Kevin Laverty, Manager, Media Relations, 425.261.5855
* South Carolina - Bob Elek, Manager, Media Relations, 813.483.2541
* Texas - Bill Kula, Director, Western Bureau, 972.718.6924
* Washington - Kevin Laverty, Manager, Media Relations, 425.261.5855
* West Virginia - Lee Gierczynski, Manager, Media Relations, 412.633.5574
* Wisconsin - Bill Kula, Director, Western Bureau, 972.718.6924
Corporate Issues
* Workplace, environmental issues - Sharon Cohen-Hagar, Director, Media Relations, 972.718.6205
* Diversity and workplace issues - Gwen Sparks, Manager, Media Relations, 212.395.7716
* Verizon Foundation and Literacy Programs - Ivette Mendez, Director, Media Relations, 973.649.4834
* Branding Issues - John Bonomo, Director, Media Relations, 212.395.7756
International Issues
All corporate international issues covering the Americas, Europe, Asia and International connectivity. - Ivette Mendez, Director, Media Relations, 973.649.4834
Products and Services
* Telecommunications products including long-distance; consumer, small business and enterprise services; pay phones, and operator services - Jim Smith, Director, Media Relations, 973.649.8850
* Small business services and long-distance - Catherine Hogan Lewis, Manager, 703.974.5547
* Consumer products and services, long-distance, operator services, and operator services - Christy Reap, Manager, 703.351.3114