Happy Friday! I’m having trouble with my right hand shift key, so if some things aren’t capitalized properly, I apologize. It’s annoying me lol.
thursday we went for groceries this week. we had lunch at Mcd’s, they just updated their interior, to include the new kiosks. Now usually I’m against the self-checkouts because they take jobs from people. but, these claimed to have some significant accessibility features and I wanted to check that out.
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There are three significant accessibility features on the new kiosks:
Wheelchair user accessibility
Low vision accessibility
Accessibility for the blind.
They also have a “push for assistance” button if you need that at any point.
I personally used the wheelchair user accessibility, which lowers the touch screen options, and gives you drag bars to access things. This means you can reach everything from a wheelchair without having to stand. I ordered for Bit and I without ever standing up from the wheelchair. I couldn’t find a video that showed this, but I did use it myself and it worked very well.
The low vision accessibility gives you a movable magnifier (and you can use the wheelchair accessibility and the low vision at the same time) that you can use to see everything *really* large. the pictures and writing on the kiosk is generally pretty large in the first place. Bit could see everything fine without the magnification. With the magnifier it gets even larger. I did find a video on that. The part with the kiosk starts at 2:52, if you want to fast forward.
Then there’s the accessibility for the blind. This starts with brail writing above the area where the headset plugs in and the special buttons for the blind are. I can’t speak to the accuracy of the brail, it’s not a language I am fluent in. I’ll let the video speak for itself though.
Generally, I avoid using kiosks so that I can make sure an employee gets paid to take the order. However, these accessibility options are really great, they give people much more independence in seeing their options, choosing their food, and ordering on their own.
The kiosks only take cards, no cash, so that does limit them a bit. BUT, the card reader is down at the bottom, which means they are also MUCH more wheelchair accessible than the ones on the counters. I can’t read the screens on the counter models from my chair, but I can use the ones in the kiosks without assistance. the kiosks are fixed into the floor and ceiling, so they are actually really stable as well, I know you can’t see that well from the picture, but they aren’t just sitting on the floor ready to topple over.
What do you think of these kiosks, from an accessibility standpoint?