I know. I shouldn't bank there But my family does and we share money. I also bank at Bank Austria and the MSU Credit Union.
I have asked Bank of America not to allow me to overdraw. Well, they let me. By twenty six cents while I was at Netroots Nation. So I called them. So I waited for a "supervisor". She was being recorded, so simply said "maybe we can make it go away".
They used my money. It had better go away.
The conversation though was interesting. Basically, the person, the "Supervisor" I talked to was sympathetic, yet she couldn't say over the phone that she'd fix it. The shame started when I asked her if she was part of the "One Percent". She was ashamed to work there. For good reason.
I'm a bad guy because I still bank there. There's a reason for that but yes, I'm a bad guy. Squeaky wheels do, however, get the grease.